Privacy Policy

SILLI: PRIVACY POLICY

Effective Date: 23 December, 2024.

1. Introduction and Background

1) Silli is committed to protecting your privacy and safeguarding your personal information. This Privacy and Policy explains how we collect, use, disclose, and safeguard your data when you engage with our Services, including:
               a. The Silli mobile and web application (the “App”);
               b. The website: www.silli.in (the “Website”); and
               c. Offline events organized by Silli, such as singles mixers, micro-dates, group activities, workshops, and other experiences (“Silli Experiences”).

Together, these are referred to as our Services. By accessing or using the Services, you consent to the data collection, usage, and processing practices outlined in this Privacy Policy, which forms an integral part of our Terms and Conditions of Use, Community Guidelines, and Events Terms and Conditions (ETC).

If you do not agree to this Privacy Policy, please discontinue use of the Services.

 

2. Information We Collect

We collect information to provide, personalize, and improve our Services. This includes, but is not limited to:

1) Personal Identification Information:
               a. Full Name, Date of Birth, Gender, Email Address, Phone Number, Location, and Social Media Links.

2) Profile Information:
               a. Educational background, professional details, interests, hobbies, preferences, photos, videos, and relationship preferences.

3) Sensitive Information:
               a. Sexual Orientation, religious beliefs, food preferences, smoking habits, alcohol consumption, psychometric data, and family preferences.

4) Event Participation Details:
               a. Attendance records, photos, and videos from events, and chat/audio logs from in-app communications.

5) Payment Information:
               a. Payment method details and transaction history (processed securely by third-party payment providers).

6) Metadata:
               a. IP address, device details, usage data, and activity logs.

7) Verification Information:
               a. Government-issued IDs, educational or professional certificates, and residence proofs.

 

3. How We Use Your Information

1) We use your data for the following purposes:
               a. Service Delivery: Create and manage profiles, match participants, and facilitate event participation.
               b. Communication: Send confirmations, reminders, and event updates.
               c. Personalization: Recommend events and activities tailored to your preferences.
               d. Security: Verify identities, prevent fraud, and ensure a safe environment.
               e. Marketing: Share promotional content and use photos/videos with consent.
                f. Legal Compliance: Comply with legal obligations and enforce our policies.

 

4. Sharing Your Information

1) We may share your information as follows:
               a. Within Silli: Operational purposes, including customer support and matchmaking.
               b. With Third Parties: Vendors for event management, payment processors, and verification services.
               c. With Other Users: Profile details shared for matchmaking or event participation.
               d. Legal and Regulatory Bodies: Disclosures required by law to protect safety or rights.

 

5. Data Retention and Security

1) Retention:
               a. We retain data as long as necessary for operational or legal purposes.

2) Security:
               a. Use encryption, firewalls, and access controls to safeguard information, though absolute security cannot be guaranteed.

 

6. Cookie Policy

1) What Are Cookies?
               a. Cookies are small files stored on your device that help improve website functionality and personalize user experiences.

2) Types of Cookies We Use:
               a. Essential Cookies: Necessary for core platform functionality.
               b. Performance Cookies: Analyze website/app usage.
               c. Personalization Cookies: Remember user preferences.
               d. Marketing Cookies: Deliver targeted advertisements.

3) Managing Cookies:
               a. Adjust browser settings to manage or disable cookies. Note that disabling cookies may impact platform performance.

4) Third-Party Cookies:
               a. Use of tools like Google Analytics for data analysis and Facebook Pixel for marketing.

 

7. Your Rights

1) You have the following rights:
               a. Access and Correction: Review and update your information through your profile or by contacting us.
               b. Erasure: Request data deletion, subject to legal and operational obligations.
               c. Data Portability: Request a machine-readable copy of your data.
               d. Withdraw Consent: Opt out of specific processing activities.
               e. File Complaints: Submit complaints to relevant data protection authorities.

 

8. Children’s Privacy

Our Services are not intended for individuals under 18. If a minor has provided personal data, please contact us for its removal.

 

9. Updates to This Policy

We may update this policy periodically. Significant changes will be communicated directly. Continued use of Services constitutes acceptance of the updated policy.

 

10. Contact Information

1) For privacy-related concerns, please contact:
               a. Grievance Officer: Mrs. Aishwarya Radhakrishnan
               b. Email: [support@silli.in]               c. Phone: [+91 9321668984]               d. Subject Line: “Re: Privacy Concern”

 

By using Silli’s Services, you confirm that you have read, understood, and agree to this Privacy Policy and other referenced documents.